Patient Review
Susan Tidwell
North Richland Hills, USA
Quality
Service
Communication
Cleanliness
Price
Comfort
Value
Location
Satisfaction
This was the fourth time coming to Sani. I was returning for a repair to my implant plate. I have been very happy with the work done by Sani and the one problem has been cheerfully fixed. My only concern is the long waiting times, even with an appointment. I understand the doctors have no control of what might happen with patients, but there should be more communication about when you might actually get in. Maybe appointments should be farther apart. My first appointment with D.r Melendez was for 4/27 at 9 am and when we arrived I was told to return 4/28 at 9 am. On 4/28 I didn't see the dr. until 12:30. Following that I was supposed to be back around 3 pm for completion and was not called until 9:45 pm! Otherwise I am very happy with Dr. Melendez work! I also saw Dr. Franco and was very happy with him.