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Patient Review

Christine & Roger Wilson

Winnipeg, Canada
Quality
Service
Communication
Cleanliness
Price
Comfort
Value
Location
Satisfaction

I found Sani Dental Group by researching on the internet. I discovered Dental Departures which had a list of dentist offices and their prices. I was looking for a dentist close to Phoenix as we were going there on business. We had our appointments booked for July 21-23 for a total of 3 days to get our dental work completed. When the assessments were done they promised it would be completed in 3 days, it was not. We had to come back on the 4th day to finish our work. The 3rd day of dental work, my husband and I waited over 3 hours to have some work completed. They kept telling my husband it will be about 10 minutes more, finally after waiting for over 3 hours they asked us to come back the next morning to finish up!! Very frustrated with the scheduling process they have, and it wasn't their busy season!!! I can't imagine how it is when they are busy. Overall the work they did has been very good so far, it has only been a week. David who runs the front desk is fantastic at his job, he is a very nice, friendly guy who tries to make your time there as pleasant as possible. Jose who is the promoter was a great help to us when we were going back and forth. My dentist Dr. Guillermo is incredible at his job, he was always making sure I was not in any pain, and was meticulous about my bridges and crowns fitting perfectly. He and his assistant Laura worked well together, they always made sure I understood what was being done and why. My husband's dentist Dr. Gustavo was also fantastic with all my husband's procedures. Even though the dentist's couldn't speak English, they had someone there to interpret everything for you. I myself had 2 root canals, 2 bridges, 2 crowns, a tooth extracted a deep cleaning, 6 fillings and a night guard made while there for the 4 days . My husband had 5 crowns,1 filling and a deep cleaning. If we would have had it done in Canada it would of been well over $10,000, it wasn't even half that in Los Algodones. I am on some antibiotics right now for an infected tooth I had pulled so the pain has not yet completely gone. I would definitely recommend this dentistry and will be back in future.