Patient Review
Phil Russell
Regina, SK, Canada
Quality
Service
Communication
Cleanliness
Price
Comfort
Value
Location
Satisfaction
My 1st visit did not go well. My new dentures did not fit well when I left the clinic. I knew I had to do some minor adjustments but they never fit well. I wrote a review on my disappointment and I got an answer back expressing concern with my problems. I was assured that all their work was guaranteed and I would be welcomed back to fix the problem. By this time it was mid-March and we were in the midst of getting ready to return home. It was soon agreed that I could have an appointment on March 31st where I would go through the whole process again. Sani Dental knew I had to leave Yuma no later than April 2nd and were very accommodating with the short time frame. My waiting time was minimal, the impressions were made quickly and I returned 4 hours later to try the wax dentures. As before they felt good but I was still not convinced it would be better. I was given a 12:00 appointment for April 1st to get the dentures. There was some minor adjusting on the tip plate and they soon felt great. No pain or discomfort at all. Lower dentures are always a problem due to the small surface area to work with and the amount of pressure needed to chew food so I was expecting considerable problems. With the exception of a small bit of pain trying them the first time they fit perfectly. NO PAIN, NO ASDJUSTMENTS needed. I was delighted with the results and needed no further adjustments, It took less than 10 minutes. Sani Dental Group were true to their word. They did a great job and I thank them. Dr. Armando is the man to see. Phil