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Patient Review

Ernest Wilson

Reno, USA
Quality
Service
Communication
Cleanliness
Price
Comfort
Value
Location
Satisfaction

All my previous dental treatment was performed in the U.S., so this was my first experience outside the country. To recap; my Sani Dental Group treatment included an apicoectomy (because of a failed root canal), four wisdom teeth extracted, four cavities filled, sixteen crowns (to correct my bite) and a deep cleaning. All this was accomplished between Tuesday morning and Saturday morning. This would have taken over a year at home. My impressions are that of a modern, clean and well equipped dental clinic with a very professional staff. Day one started with an exam and X-ray. The diagnosis was the same as I had received from a dentist here in the states; the only difference was, of course, the price. What a difference. After the diagnosis, I accepted their treatment plan, I was assigned a dentist which, almost immediately, start the work. A few days later I was on my way home. There was never a communication problem and there always seemed to be someone to translate if communication became difficult. I always felt I was being understood and understood what was being told to me. The dentists attending to me expressed genuine concern about comfort and any pain I might be experiencing. I was treated very well. It has been three and a half weeks since I started my treatment and although I am still in the final stages of healing, I am pleased to say that I am extremely happy with my outcome and it's very easy for me to recommend Sani Dental to anyone. My final comment would be this; on the Sani web site, FAQ section, a statement is written about all treatments having a two year warranty. BELIEVE IT! It's true. I personally know a person which tested that policy.